GOOD TO KNOW

Bookings become binding only after paying a 50% deposit. If a booking is cancelled, the deposit will be retained as a handling charge. We recommend you take out a travel cancellation policy. Check-in from 15:00 to 21:00 Check-out from 07:00 to 10:00 We require a damage deposit from guests of €200. We collect the damage deposit by cash upon arrival and we return the damage deposit by cash the day of check-out. Check following house rules before booking: Smoking is not allowed. Pets are not allowed. Parties/events are not allowed. Quiet hours are between 22:00 and 07:00. Cancellation policies: You can cancel for free until 42 days before arrival. Early departure, late arrival, or no-show will incur 100% of the booked, unused days. COVID-19 cancellation clause: You can't cancel the reservation caused by COVID-19 or other diseases. Therfore we reccomand you to make a cancellation policy.

1. RECLAMATIONS Should there be any claims in connection with the rented holiday home, it must be notified communicating to the property owner within 24 hours of arrival. In case of complains regarding cleaning, the property owner must be notified immediately. If not, the guest will be responsible for eventually problems at the departure. If the property is damaged, it must be notified immediately to the property owner and the guest must pay the damage in full. During the rental period, the guests are obliged to keep the house clean and tidy both inside and outside. 2. NUMBER OF GUESTS The house is rented only to the numbers of people indicated by the owner. 3. CONTROL & VALUES The owner may in different situations be required to check the apartment. The guests are responsible for their own values in the apartment and garage. 4. WASTE Glass, paper & cardboard, plastic & cans, unsorted waste and organic waste must be dumped in the indicated containers. Use the special key to the organic and the unsorted waste. 5. SKI, BOOTS AND BICYCLES must be placed in the garage. 6. SMOKING is not allowed in the house. 7. PETS are not allowed at the property. 8. SILENCE To respect the neighbor noisy and disturbing behavior must be avoid. No music or loud conversations outside and inside after 22.00. 9. HEATING SYSTEM The house has a low temperature floor heating system. The radiators in the bathrooms are also connected with the low heating system. The temperature is set to be around 21 degrees. This is an Italian law for private housing. In the summer the heating system is closed! We recommend opening the windows every day for 30 minutes. Then the humid will go away and the heating system starts again. The Italian law gives us an opportunity to respect the environment, the nature and our own health! 10. THE VACUUM CLEANER you will find under the stairways. 11. ARRIVAL AND DEPARTURE The arrival time is between 15:00 - 21.00. The guests must leave the apartment before 10 am on the day of departure. On departure, the kitchen must be cleaned (otherwise it costs 50 € extra) and all waste must be cleared from the apartment. The owner provides the final cleaning. 12. FORCE MAJEURE There are no refunds for various and unforeseen breakdowns of hardware appliances, which are not repairable due to unavailability of specialized technicians.

Declaration made in accordance with Art. 13 of EU Regulation 2016/679 issued by the European Parliament and Council on 27 April, 2016 concerning the protection of natural persons as regards the processing of their personal data , as well as the free circulation of such data, and which abrogates Directive 95/46/EC (General Regulations for the protection of data). In accordance with the EU General Regulations for the protection of data (Regulation 2016/679 issued by the European Parliament and Council), please be informed that: PERSONAL DATA AND SPECIAL CATEGORIES OF DATA The following are considered as being your personal data: - personal data (surname, name, address, e-mail, telephone number, fax number, date of birth) as well as your language and the license plate of your vehicle - the data shown in your passport or identity card - data relative to the method of payment or otherwise connected with your payments (e.g. bank coordinates, details of credit card) - date of arrival and length of stay Special categories include data relative to health and specific personal needs. MOTIVES FOR THE PROCESSING OF PERSONAL DATA AND LEGAL GROUND FOR THEIR PROCESSING The data provided will be processed for the following purposes: - For compliance with legal obligations - For the implementation of pre-contractual and contractual requirements relative to the guest's visit (booking, period of stay, departure etc.) - Forwarding of communications and telephone calls directly to the guest - Memorization of the data for the purpose of future bookings and requests - Forwarding of information, special offers and new features offered by the company and the other associated company by e-mail, ordinary mail, and other means of communication concerning the company, the local area and any local events etc. - Forwarding of information, special offers and new features offered by the company and the other associated companies by e-mail, ordinary mail, and other means of communication concerning the company, the local area and any local events etc. Legal ground for the processing of your data: - compliance with legal and judicial obligations - compliance with obligations and pre-contractual and contractual requirements - your consent RECIPIENTS OF THE PERSONAL DATA In most cases, your personal data will not be provided to third parties. In special circumstances, however, the data may: - be forwarded to other departments within the company, subject to the limits of legitimate use; - be forwarded to the following to third-party subjects, when necessary to meet your requests or in order to provide specific services: please see the section "third-party subjects" of this text. The recipients listed above are required by us to comply with all current norms and standards governing the protection of data. DURATION OF CONSERVATION OF DATA The duration of the conservation of the data is calculated on the basis of the obligations for the conservation of the data and the requirements contemplated by the law. If your personal data are processed in order to comply with a legal requirement or a contractual obligation, they will be kept only for the time that is strictly necessary for their processing. If the data are processed with your consent, they will be kept until that consent is revoked. RIGHTS OF THE DATA SUBJECT Right of access by the data subject: In accordance with art. 15 of the GDPR, you are entitled to be informed of the personal data processed, their provenance, nature, possible forwarding to third parties (in such case identifying the same) and their utilization. Right of rectification and erasure: In accordance with art. 16 of the GDPR, you may at any time require the rectification or completion of your personal data. Similarly, in accordance with art. 17 of the GDPR, you are entitled to require the erasure of the data. In the presence of published data, you also enjoy the "right to be forgotten", i.e. to request that the measures necessary to erase all the links, copies, replications and similar. Right to object: You may at any time exercise your right to object as described in art. 21 of the GDPR and modify or entirely revoke your consent for the future. Right of restriction (or blocking) of processing: In accordance with art. 18 of the GDPR, you may require the restriction of the processing of your personal data. The relevant data may be processed only subject to specific prior consent, i.e. their processing will be effectively limited. Right to data portability: In accordance with art. 20 of the GDPR, you are entitled to request and receive the personal data provided by yourself in a structured, commonly used and machine-readable format, and you have the right to require their transmission to another controller. In accordance with art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority. CHARACTERISTICS OF CONSENT Your personal data will be processed in accordance with the contract and with current legislation, as set forth in the provisions of EU Regulation 679/2016 (GDPR). Consent for the processing of personal data included in special categories is given on a voluntary basis. In the absence of such consent, the personal data cannot be processed for any future bookings. Consent for the processing of personal data as regards the forwarding of information, special offers and new features offered by the company, too, is voluntary. If the personal data are not provided, then offers and other information shall not be supplied.